Professional smartphone repairs

Register your device here!

How does it work? Register your device here in three easy steps:

1. Register your device online and give a brief description of the problem.
2. Next you choose when our courier can pick up your device, our couriers will be happy to come to you and collect your device whenever it suits you best.
3. Before the repairs are done we will send you a confirmation that clearly explains everything again. You can follow the status of the repairs on a convenient Track & Trace page. This will let you know exactly what is being done with your device and when the device will be retuned to you.

In case you have a Vodafone Insurance and/or Replacement Device Service, You are not able to register your device for repairs here. For this, follow the instruction below.

If you have any further questions while registering your device, you can click on the icon at the top right-hand corner of the screen. This will give you further explanation about the relevant step in the module.

The advantages:

• Fast repairs
• Track & Trace
• Choice of different logistics options
• Registration of your device at any time - whenever it suits you

Do you have an insurance?

Then you are not able to register your device for repair here. Please contact your insurance to request a claim number.

Insurance registered before November 14, 2018? Please call Chubb: (043) - 387 02 72. (Mon-Fri from 8am - 6pm and Sat from 10am - 5pm).

Insurance registered after November 14, 2018? Please call Assurant: (088) - 712 00 27. (Mon to Fri from 8 a.m. to 6 p.m. and Sat from 10 a.m. to 5 p.m.).

Do you have a replacement device service?

Then you are unable to register your device for repairs here. If you have a replacement device service you are entitled to a loan device. Please call Dynalogic to make an appointment.

Call Dynalogic: (045) - 750 15 15. (mon - sat: 9.00 - 21.00 & sun: 9.00 - 13.00).